Why Shop on Softline?

Here we get an opportunity to feature all the brilliant things we do and believe in so that you can enjoy the best customer experience while you shop with us.


What are the delivery charges?

We provide free delivery for all orders above Rs999. For orders less than Rs 999, you will be charged Rs100 for shipping.

What is the estimated delivery time?

Orders are usually dispatched within 48 to 72 hours.

Exchange Policy

Due to the intimate nature of the items and standards of hygiene we regret to inform you that we cannot offer any refund or exchange on any of the Lingerie/Leggings/Outerwear products. We practice this policy for your wellbeing as it is never a good option to return a lingerie/leggings/outerwear after you try it. These products are - what you wear directly on your skin after all so, it might give rise to rashes and allergies which are contagious and that can get directly transmitted from one user to another. This is the only reason why we don't acknowledge any request for return or exchange of any product that has been sold once and delivered at your doorstep.

In case you have received Lingerie/Leggings/Outerwear in damaged condition or with manufacturing defect, please reach out to us at customercare@softlinegirl.com we would be assisting you on the same.

Remember, We're Not Happy 'til You're Not Happy. We care for you!

Your secret is safe with us

Experience home or office delivery in discrete packaging in a safe & secured logistic service.

Get access to our exclusive range

We at Softline has come up with an online store for all the lingerie, leggings & Outerwear aficionados to access our exclusive collection instantly in a hassle-free manner.

Premium quality

Softline offers 100% quality assurance in its products. We comply with world class standards to maintain the premiumness of our brand.